15 October, 2026, 03:31 PM
How to Get Help
If something is not working the way you expect, this is how to get a fast answer.
Before posting
- Check if someone already reported the same thing. A quick search saves everyone time.
- Figure out if it is a bug or a question. A bug is something broken (page error, feature not working, display glitch). A question is "how do I do X."
If it is a bug
Post it in Bug Reports with steps to reproduce, what you expected and what actually happened. Include your browser and device if relevant.
If it is a question or suggestion
Post it right here in Feedback and Support. Be specific about what you need. "The forum is confusing" does not help us help you. "I cannot find where to leave a vendor review" does.
What to include
- A clear subject line that describes the issue
- The URL of the page where you saw the problem, if applicable
- A screenshot if the issue is visual
- Your browser and whether you are on mobile or desktop
Staff check this section daily. We will respond, usually within a day.